Resident Services

“It’s a bit abnormal to probably write a review after you move in a home, but I wanted to send a follow-up to my original review almost one-year ago when we first contacted Tania Arceo. She was fantastic working with me on my relocation from Charlotte NC to Austin. But her continued follow up and check in with me, truly has made the real difference. We’ve all experienced what it’s like when you are first meeting someone, but for me, the proof of great customer service is with the follow up. So, I wanted to take the time to say Tania, thanks again for ensuring that after a year has passed, you’ve continued to ensure that we as renters have had great service from 1836 Realty.”

“I recently moved into an 1836 property and can not speak more highly of the project management staff I have communicated and coordinated with during the process. Karen and her team were AMAZING! They were incredibly responsive to emails – most of my emails were answered within a half an hour, and sometimes even more quickly. Also, I truly appreciated how organized they were – and how they worked seamlessly to guide me every step of the way. They were all very kind and professional, and I would not hesitate to recommend them to anyone I know who is looking for a rental property!”

“Yellow Team has been very helpful with providing move out procedures and making sure we’re aware of anything required from us. Overall 1836 has been responsive of any issues/maintenance we’ve requested.”

“Alex Perez has been nothing short of amazing during the leasing process! We greatly appreciate her being quick to reply via email, as well as thoroughly detailed on expectations and timelines.”