Dear 1836PM Residents,
First and foremost, we hope that you and your family are safe and doing well. We understand that circumstances surrounding the Coronavirus (Covid-19) are uncertain and trying for everyone.
We are closely monitoring the CDC (Centers for Disease Control and Prevention), WHO (World Health Organization), and austintexas.gov websites for any updates regarding the virus, as well as, updates regarding local and state housing and financial regulations.
At this time, we must continue to process all rent payments as usual. We understand that for some, this may present a challenge as many of you may currently not be working due to Texas restrictive orders and emergency rules; and the need for social distancing. Below we’ve compiled a list of available resources directly from the City of Austin website, that can help those of you who may need financial assistance.
Our team continues to work diligently for you and is here to assist you in any way that we can. Again, we ask that you continue paying your rent as normal. However, if you’re in a financial bind and you’ve exhausted all of the above resources, please contact your property manager directly so that we can work together on a suitable payment plan.
We are available by phone (512-994-4323) between 9am and 4:30pm. Please don’t hesitate to set up a phone call in advance so that we can research and efficiently deliver answers. You may also email questions@1836pm.com if you have any general questions. Someone from our team will respond within one business day. As always if you have specific questions please direct those to your property manager for the best response and communication.
We hope that this global pandemic takes a turn for the better soon, but in the meantime, we are all in this together. We will continue to do our very best to assist both our tenants and investors to move through this difficult time.
Thank you,
1836 Property Management Team
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