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resources for residents

Resident Services

Everything At Your Fingertips

1836 Property Management Resident Resources

Whether you are currently leasing or looking for a new home, 1836PM provides a team of people to help with your needs. You will be assigned to a team which brings clarity to the communication process. Once you become a Resident, you are given access to a Resident Portal which further simplifies processes such as paying rent, requesting maintenance, updating lease information, etc.

quick access

the search

Find A Home

View listings, visit your prospective new home, understand the application process, and apply. 1836PM strives to make these steps as simple as possible for you.

the prep

Arrangements for Moving In

The application is approved. The lease is signed. Now what? Learn about your resident benefits, utilities for Austin and surrounding areas, renter’s insurance, and other resources available to you.

the tools

Managing Your Lease

Welcome to your new home! You have access to the Resident Portal for paying rent and requesting maintenance, frequently asked questions, and options for moving out.

Local, knowledgeable, friendly, transparent, and helpful.

find your next home

Featured Homes

“It’s a bit abnormal to probably write a review after you move in a home, but I wanted to send a follow-up to my original review almost one-year ago when we first contacted Tania Arceo. She was fantastic working with me on my relocation from Charlotte NC to Austin. But her continued follow up and check in with me, truly has made the real difference. We’ve all experienced what it’s like when you are first meeting someone, but for me, the proof of great customer service is with the follow up. So, I wanted to take the time to say Tania, thanks again for ensuring that after a year has passed, you’ve continued to ensure that we as renters have had great service from 1836 Realty.”
“I recently moved into an 1836 property and can not speak more highly of the project management staff I have communicated and coordinated with during the process. Karen and her team were AMAZING! They were incredibly responsive to emails – most of my emails were answered within a half an hour, and sometimes even more quickly. Also, I truly appreciated how organized they were – and how they worked seamlessly to guide me every step of the way. They were all very kind and professional, and I would not hesitate to recommend them to anyone I know who is looking for a rental property!”
“Yellow Team has been very helpful with providing move out procedures and making sure we’re aware of anything required from us. Overall 1836 has been responsive of any issues/maintenance we’ve requested.”
“Alex Perez has been nothing short of amazing during the leasing process! We greatly appreciate her being quick to reply via email, as well as thoroughly detailed on expectations and timelines.”

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Drop Off Instructions

monday to friday - between 9:00am & 4:30pm

If you are dropping off something from Monday to Friday, during normal office hours, the exterior door leading upstairs to the office suites should be unlocked. Please deliver anything needed to our office, suite E.

Outside of Office Hours

For after hours drop-offs, you will need to use the drop box on the exterior of the building. The doors automatically lock after business hours for security. Our drop box is located at the intersection of Milton Street and Congress, on the left side of the entry door labeled Woodlands Office Suites. It’s tan in color, about 3 foot high and is labeled “1836 drop box.”

Please be aware that 1836 Realty is not responsible for loss related to the use of this box. Any valuables, keys or checks should be delivered directly to the office during normal business hours and not placed in the drop box due to the potential for vandalism.