1836PM Careers

Employment Type:

Project Based, Part-Time, Independent Contractor 

Overview: 

1836 Property Management is seeking a team and detail oriented Property Assessment Technician who wants to join a winning and growing team.

The Property Assessment Technician at 1836 Property Management is responsible for completing walkthrough reports, quality assurance checks, and completing running jobs that consist of picking up or delivering keys/lockboxes, posting notices, making keys, etc. This position requires the individual to schedule their own time and handle all logistics to ensure proper completion of requests. Requests will be made by all members of the 1836 staff for the Property Assessment Technician to coordinate as appropriate. Excellent and professional communication skills will be required to deliver updates to the 1836 team as well as effectively communicate with residents, investors, and other vendors when necessary.

The right candidate will be a collaborative problem solver and exude consistent professionalism. This role requires a highly organized, detail oriented, efficient, engaged, and self-starting individual.

The Property Assessment Technician will report to the Director of Operations, Manager of Real Estate Investment Operations, and Manager of Remote Operations. They will also be supported by the Real Estate Investment Managers.

Responsibilities: 

• Complete walkthrough reports for move ins, move outs, initial property walkthroughs, semi-annual walkthroughs, quality assurance checks, and vacant or occupied property checks.
• Complete tasks consisting of running jobs (ie. making keys, placing lockboxes, etc), permitting access/lock up jobs (ie. allowing access to another vendor), and posting notices.
• Document all requests with photos, video, and notes. 
• Proactively schedule all new requests and update the system accordingly with scheduled dates.
• Coordinate with residents or investors regarding walkthrough schedule dates, when applicable. 
• Promptly close out completed tasks.
• Proactively communicate with management regarding dates/times when unavailable.

The right candidate will deliver the following at the end of the first 90 days:

• Ability to navigate and use various software successfully including but not limited to Buildium, Monday.com, Podio, etc.
• Proactively follow up on all new requests and schedule as requested.
• Contact any residents, investors, or vendors involved for coordination as needed.
• Ability to navigate, facilitate and deliver positive investor and resident interactions.
• Interact with vendors, residents, investors, and staff professionally.
• Ability to deliver work on time with little to no errors.
• Contribute to solutions for problems as they arrive.
• Completely own any tasks or responsibilities assigned.
• Ability to self manage workload and deliver without fail.

Required experience:

• Skills/Qualifications: 
  • Exceptional organizational and time-management skills
  • Strong written and verbal communication skills
  • High level of professionalism 
  • Strong problem-solving skills and attention to detail
  • Professional demeanor
  • Proactive and self-motivated
  • Ability to prioritize tasks in a fast-paced environment
  • Ability to work independently and as part of a team
  • Quickly learn and master new software
  • Proficient with computers, web based: 2 years
• Prior education or experience with residential maintenance and/or construction is a plus.

Hours: 

• Office hours are 9am – 4:30pm, Monday-Friday. Project based work can be performed any day of the week but completing requests during normal business hours between Monday-Friday may prove more successful when visiting an occupied property.

Compensation:

Employment Type:

Full-Time, Salaried

Compensation:

If licensed as a Real Estate Agent in the state of Texas, the minimum starting pay is $60,000. If not already licensed, the minimum starting pay is $57,000 and will increase to $60,000 once accomplished. Top performers will make $87,000. Other bonus opportunities are available.

Overview:

1836 Property Management is seeking a detail oriented Real Estate Investment Manager who wants to join a winning and growing team.

The Residential Real Estate Investment Manager at 1836 Property Management is responsible for all Investor and Resident facing interactions for a given set of properties. Once scaled up, they will be supported on their team by an Assistant Real Estate Investment Manager. This position will be supervised by the Manager of Real Estate Investment Operations.

The right candidate will care for the emotional, financial and logistical journey of both new and seasoned investors as well as the actual properties we manage through great listening, sound decision making, collaborative problems solving and consistent professionalism. This role requires a highly organized, detail oriented, engaged, and self-starting individual who understands the value of building relationships with their clients and customers. This position should not feel transactional and requires extreme care to build trust with investors and residents in their portfolio. 

Real Estate Investment Management can be a high volume and high pressure environment. A sense of urgency is required for this position as well as doing what it takes to get the job done. The right fit for this role will be able to thrive in a fast paced environment all while providing detailed, transparent, and professional communication.  

1836 Property Management is looking for a candidate that is a licensed Real Estate Agent in the state of Texas. A candidate may apply without already being licensed but must commit to acquiring their license within the first 90 days of employment or they will be terminated.

Responsibilities:

• Manage investor relationships including financials, maintenance questions and more. 
• Manage maintenance related decisions and oversight of proper maintenance on properties in a portfolio
• Effectively managing time by prioritizing urgent tasks
• Maintain daily checks to ensure each resident and investor is pleased and each property is properly maintained.
• Manage move in and move out processes for residents coordinating documentation, required paperwork, accounting and communicating and verifying required details.
• Create and distribute contracts and leases for properties, investors and residents.
• Maintain proactive approach to upcoming resident departures and property maintenance with regards to required paperwork, communication and documentation.
• Coordinate various service providers with residents and investors and verify satisfactory, timely completion of work and accurate billing.
• Perform accounts receivable function as required. These will be related to rental income and billing from vendors.
• Investigate and resolve resident complaints and/or maintenance issues.
• Enforce company policies regarding lease violations according to the company timeline. Including sending notices, communicating with residents and documenting interactions.
• Attract prospective residents and clients by listing vacancies for lease and/or sale as necessary, following up on inquiries and showing properties.
• Estimate and evaluate rental rates.
• Evaluate, investigate and document the condition of rental properties at their respective locations.
• Maintain proactive approach to resident updates and investor related communications. 
• Ensure a one business day response time is followed for all communications.
• Manage and execute required management and office duties on time according to the monthly calendar.
• Work with team members to achieve daily, weekly, and monthly targets.
• Participating in meetings and voicing concerns as well as providing suggestions for improvement.

Other Responsibilities:

• Increase skills and update knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations.
• Participate in marketing events to promote the company’s services such as trade shows.
• Participate in social gatherings to foster a warm, fun, and close-knit company culture
• Accomplish organizational goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to position.

The right candidate will deliver the following at the end of the first 90 days:

• Ability to navigate and use various software successfully including but not limited to Buildium, Acutraq, Google Drive, MLS, ZipForms, Podio, Monday.com, etc.
• Ensure a one business day response time for all communications
• Ability to deliver work on time with little to no errors.
• Ability to navigate, facilitate and deliver positive investor and resident interactions.
• Interact with vendors professionally
• Fully onboard new clients and properties
• Process applications
• Run comps and actively market lease listings
• Create MLS and software listings
• Proactively coordinate all lease renewals
• Coordinate all move out repairs and ensure prompt and accurate completion of security deposit itemizations
• Manage late rent and eviction process
• Ensure accurate billing for investors 
• Scan and upload bills and apply to appropriate client
• Follow up on HOA notices/violations
• Ensure accurate timing and completion of semi-annual walkthroughs
• Contribute to solutions for problems as they arrive
• Completely own any tasks or responsibilities assigned
• Ability to self manage workload and deliver without fail

Required experience:

• Skills/Qualifications: 
  • Exceptional organizational and time-management skills
  • Ability to prioritize tasks in a fast-paced environment
  • Strong written and verbal communication skills
  • High level of professionalism 
  • Strong problem-solving skills and attention to detail
  • Professional demeanor
  • Proactive and self-motivated
  • Ability to work independently and as part of a team
  • Quickly learn and master new software
  • Proficient with computers, web based: 2 years

Hours:

• Office hours are 9am – 4:30pm, Monday-Friday. Salaried employees are expected to handle some pertinent, time sensitive, calls and emails outside of normal hours. 

Benefits:

• Health care with 50% paid by the employer for the employee, available after 30 days of employment
• Health Savings Account option

Location:

• Office location: Austin, TX 78704 
• Some transit to properties will be required.
• During training, employees will be required to be in the office. Once approved to work on their own, the work location will shift to a hybrid work model. Please note that the schedule below may vary depending on performance. Presence may be required more frequently due to scheduled in-person meetings, operational needs, training, team building, and/or to improve on any skills or deficiencies:
  • 1-6 months: 4 days per week in office
  • 6-12 months: 2 days per week in office
  • 1 year: 1 day per week in office.
• Required to live within a 1 hour drive of Austin with the ability to come into the office 3 days per week, if needed. 

Education:

• Associates degree required
• Bachelor’s degree preferred

Required language:

• English required
• Spanish-preferred

Required licenses or certifications:

• Real Estate License required (or must become licensed within the first 90 days of employment)
• Driver’s License

We are NOT accepting resumes for this position. To apply, you must follow the below Google Form link, complete a very short online application and upload a simple video cover letter (60 seconds) explaining why you‘re a good fit for this role. A simple phone or webcam video is acceptable, no editing or professional skills required.

Copy and paste this link to apply: https://forms.gle/se9PRS2JtUdWamULA

Employment Type:

Full-Time, Salaried

Compensation:

If licensed as a Real Estate Agent in the state of Texas, the minimum starting pay is $65,000. If not already licensed, the minimum starting pay is $60,000 and will increase to $65,000 once accomplished. Other bonus opportunities are available.

Overview:

1836 Property Management is seeking a detail oriented Maintenance Service Coordinator & Client Relations Specialist who wants to join a winning and growing team.

The Maintenance Service Coordinator & Client Relations Specialist at 1836 Property Management is responsible for handling all logistics involved in maintenance requests and will include Investor and Resident facing interactions regarding repairs. This will require reviewing requests, dispatching vendors, following up with parties involved, and ensuring billing is accurate for each maintenance request submitted by a resident. 

The right candidate will care for the emotional, financial and logistical journey of both new and seasoned investors as well as the actual properties we manage through great listening, sound decision making, collaborative problem solving and consistent professionalism. This role requires a highly organized, detail oriented, engaged, and self-starting individual who understands the value of building relationships with their clients and customers. This position should not feel transactional and requires extreme care to build trust with investors and residents. 

Maintenance Service can be a high volume and high pressure environment. A sense of urgency is required for this position as well as doing what it takes to get the job done. The right fit for this role will be able to thrive in a fast paced environment all while providing detailed, transparent, and professional communication.  

The Maintenance Service Coordinator & Client Relations Specialist will report to the Maintenance Service Supervisor & Director of Operations. They will also be supported by the Real Estate Investment Managers.

1836 Property Management is looking for a candidate that is a licensed Real Estate Agent in the state of Texas. A candidate may apply without already being licensed but must commit to acquiring their license within the first 90 days of employment or they will be terminated.

Responsibilities:

• Review and triage maintenance requests in a timely, accurate and efficient manner as they arrive from residents. 
• Troubleshoot all requests for service to determine any applicable prior history, potential solutions and best course of action. 
• Coordinate various service providers with residents and investors and verify satisfactory, timely completion of work and accurate billing.
• Maintain proactive approach to resident updates and investor related communications. 
• Effectively managing your time by prioritizing urgent tasks.
• Investigate and resolve resident complaints related to service and/or maintenance issues.
• Ensure a one business day response time is followed for all communications.
• Follow and enforce company policies and procedures regarding maintenance needs and/or services. This includes sending notices, communicating with tenants, required follow ups, timely approvals, and documenting interactions.
• Working with team members to achieve daily, weekly, and monthly targets.
• Participating in meetings and voicing concerns as well as providing suggestions for improvement.

• Communicate and collaborate with vendors to seek win-win solutions, build new relationships and replace vendors that no longer perform. 

Other Responsibilities:

• Increase skills and update knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations.
• Participate in marketing events to promote the company’s services such as trade shows.
• Participate in social gatherings to foster a warm, fun, and close-knit company culture
• Accomplish organizational goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to position.

The right candidate will deliver the following at the end of the first 90 days:

• Ability to navigate and use various software successfully including but not limited to Buildium, Google Drive, Podio, Monday.com, etc.
• Identify, troubleshoot, & dispatch repair request to the appropriate vendor
• Proactively follow up on all open maintenance issues and abide by set procedure timelines
• Review, upload, & approve invoices for ordered work within procedure timelines
• Ensure a one business day response time for all communications
• No overdue tasks
• Ability to navigate, facilitate and deliver positive investor and resident interactions.
• Interact with vendors professionally
• Ability to deliver work on time with little to no errors
• Contribute to solutions for problems as they arrive
• Completely own any tasks or responsibilities assigned
• Ability to self manage workload and deliver without fail

Required experience:

• Skills/Qualifications: 
  • Exceptional organizational and time-management skills
  • Ability to prioritize tasks in a fast-paced environment
  • Strong written and verbal communication skills
  • High level of professionalism 
  • Strong problem-solving skills and attention to detail
  • Professional demeanor
  • Proactive and self-motivated
  • Ability to work independently and as part of a team
  • Quickly learn and master new software
  • Proficient with computers, web based: 2 years
• Prior education or experience with residential maintenance and/or construction is a plus. 

Hours: 

• Office hours are 9am – 4:30pm, Monday-Friday, with some after hours calls and oversight. Salaried employees are expected to handle some pertinent, time sensitive, calls and emails outside of normal hours. 

Benefits:

• Health care with 50% paid by the employer for the employee, available after 30 days of employment
• Health Savings Account option

Location:

• Office location: Austin, TX 78704 
• Some transit to properties will be required.
• During training, employees will be required to be in the office. Once approved to work on their own, the work location will shift to a hybrid work model. Please note that the schedule below may vary depending on performance. Presence may be required more frequently due to scheduled in-person meetings, operational needs, training, team building, and/or to improve on any skills or deficiencies:
  • 1-6 months: 4 days per week in office
  • 6-12 months: 2 days per week in office
  • 1 year: 1 day per week in office.

• Required to live within a 1 hour drive of Austin with the ability to come into the office 3 days per week, if needed. 

Education:

• Associates degree required
• Bachelor’s degree preferred

Required language:

• English required
• Spanish-preferred

Required licenses or certifications:

• Real Estate License required (or must become licensed within the first 90 days of employment)
• Driver’s License

To apply, you must follow the below Google Form link, complete a very short online application and upload a simple video cover letter (60 seconds) explaining why you‘re a good fit for this role. A simple phone or webcam video is acceptable, no editing or professional skills required.

Click here to apply