What to Do When Your Tenant Doesn’t Pay Rent

what to do if your tenant is not paying rent

Unpaid rent is one of the most stressful situations a landlord can face. 

Whether it’s the first time or part of an ongoing pattern, missed rent can throw off your cash flow, create tension, and potentially put your investment at risk. However, acting without understanding Texas rental laws can cause even more problems, and potentially get your eviction case thrown out of court.

The good news is that Texas provides clear legal avenues for landlords, and you don’t have to navigate them alone.

Our team at 1836 Property Management has spent years helping Austin and Central Texas landlords protect their investments. In this guide, we’ll walk you through exactly what to do when your tenant doesn’t pay rent in Texas, including:

  • The legal steps to follow (and the “self-help” mistakes to avoid)
  • How Texas law regulates late fees
  • When to issue a formal Notice to Vacate
  • How to handle the eviction process in the Justice of the Peace Court
  • and more. 

Let’s get started.

Step 1. Double Check Your Lease and the "2-Day Rule"

Before jumping into notices or legal action, take a moment to review the lease agreement. It might sound obvious, but many rent disputes come down to confusion about what was agreed to in writing.

In Texas, this is particularly important because of how the law handles late fees.

Here’s what to look for:

  • Rent due date: Most leases require payment on the 1st of the month, but check for holidays or weekend exceptions.
  • The “2-Day” Rule for Late Fees: Under Texas Property Code § 92.019, you cannot charge a late fee until the rent has remained unpaid for two full days after the due date. This means if rent is due on the 1st, you usually cannot charge a late fee until the 4th.
  • Late fee caps: Texas law requires late fees to be “reasonable.” Generally, this is capped at 12% of the monthly rent (for properties with 4 or fewer units), unless you can prove higher damages.
  • Notice periods: Standard Texas law requires a 3-Day Notice to Vacate, but many TAA (Texas Apartment Association) or custom leases shorten this period to 24 hours. Check your specific lease terms.

Make a copy of the lease and highlight these sections. If you need to file for eviction later, the Judge will ask to see this document.

Step 2. Contact the Tenant Promptly and Professionally

Once you’ve confirmed the rent is legally late, the next step is to reach out quickly and directly.

A missed rent payment doesn’t always mean a tenant is avoiding their responsibilities. It could be a bank error, a temporary hardship, or a simple oversight. The sooner you reach out, the better your chances of resolving the issue without escalation.

Here’s the best way to reach out:

  • Start with a friendly phone call, email, or text—whichever method you’ve used with them before.
  • Use calm, respectful language.
  • Ask simple questions like: “I noticed rent hasn’t posted yet; just wanted to check in and see if there was an issue with the bank transfer?”

Follow up in writing. Even if you speak on the phone, send a follow-up email summarizing the conversation. This creates a paper trail showing:

  1. You made a good-faith effort to resolve the issue.
  2. You gave the tenant a chance to catch up.

Pro Tip: Avoid making verbal agreements to accept partial payments unless you are willing to delay eviction. In Texas, accepting partial rent can sometimes waive your right to evict for that month unless you have a signed non-waiver agreement.

Step 3. Send a Formal "Notice to Vacate"

If the rent still hasn’t been paid after your initial contact, or if your tenant stops responding, it’s time to take formal action. In Texas, this begins with delivering a Notice to Vacate.

This is a non-negotiable legal requirement before you can file for eviction.

What Is a Notice to Vacate?

Unlike some states that use a “Pay or Quit” notice, Texas law (Property Code § 24.005) specifically requires a Notice to Vacate.

  • The Deadline: The law requires you to give the tenant 3 days to vacate, unless your lease specifies a shorter time (many leases allow for 24 hours).
  • The Demand: The notice must state that the tenant’s right to occupancy is being terminated due to non-payment.

Note: While the legal form is a “Notice to Vacate,” many landlords act in good faith and will withdraw the notice if the tenant pays strictly and fully within that window. However, you are not legally required to accept rent after the notice is served unless your lease says otherwise.

How to Serve the Notice

You must serve this notice strictly according to the law, or the judge may dismiss your case. You can deliver it via:

  1. Hand delivery to the tenant (or someone 16+ years old at the property).
  2. Mail (Regular, Registered, or Certified).
  3. Posting on the inside of the main entry door.
  4. Posting on the outside of the main entry door (Only allowed if there is no mailbox and you cannot enter the unit safely—this method has very specific requirements regarding the envelope and sealing).

Always keep a copy of the notice and document exactly how and when it was delivered.

Step 4. If Rent Still Isn’t Paid, File a Forcible Detainer Suit

If the tenant ignores the Notice to Vacate and remains in the property without paying, you must file for eviction. In Texas, this is formally called a Forcible Detainer suit.

Here is the process: 

  1. File in the Justice of the Peace (JP) Court: You must file in the specific precinct where the property is located.
  2. Pay the Filing Fees: This covers the court costs and the fee for the Constable to serve the citation to the tenant.
  3. The Hearing: The court will set a hearing date (usually 10 to 21 days after filing). You must attend this hearing and bring your lease, payment records, and a copy of the Notice to Vacate.
  4. The Judgment: If the judge rules in your favor, the tenant has 5 days to appeal the decision.
  5. Writ of Possession: If the tenant still hasn’t moved out after the appeal window (5 days), you can request a “Writ of Possession.” This authorizes the Constable to physically remove the tenant and their belongings.

Watch Out For These Common Mistakes

When a tenant doesn’t pay rent, emotions can run high. However, Texas judges are strict about procedure. Avoid these costly missteps:

🚩 Don’t perform a “Self-Help” eviction. You cannot change the locks, remove doors, or move the tenant’s furniture out yourself. This is illegal in Texas and can lead to the tenant suing you for statutory damages (one month’s rent plus $1,000, actual damages, and attorney fees).

🚩 Don’t shut off utilities. Cutting off electricity, water, or gas to force a tenant out is illegal under Texas Property Code § 92.008.

🚩 Don’t accept partial payments mid-process. If you accept $500 of a $1,500 rent bill after posting the Notice to Vacate, you may have just reset the clock. You might have to start the notice process all over again for the remaining balance.

How 1836 Property Management Can Protect You

Handling missed rent, delivering legal notices, and navigating the Justice of the Peace courts is time-consuming and stressful. One small paperwork error can restart the whole timeline.

If you are currently working with a property manager who has dropped the ball on rent collection or eviction proceedings, you don’t have to stay trapped in a bad partnership. (Read our guide on how to cancel your property management contract if you need to make a switch).

Many property managers hire a property management company to insulate them from these risks.

At 1836 Property Management, we handle these difficult tasks so you don’t have to. Here is how we protect our clients:

  • Proactive Screening: We maintain an eviction rate of less than 0.5% because we screen rigorously upfront.
  • Legal Compliance: We know Texas Property Code inside and out. From the 3-Day Notice to the Writ of Possession, we ensure every step is legally sound.
  • Eviction Assurance: We offer programs that can help cover the legal costs of eviction, giving you peace of mind that your bottom line is protected.
  • Human-Centric Approach: We believe in treating tenants with respect while firmly enforcing the lease. This often leads to resolutions without the need for court.

Summary: Your Next Steps

Dealing with non-payment is tough, but you have rights.

  1. Check your lease for late fee rules and notice periods.
  2. Communicate with the tenant immediately.
  3. Serve a Notice to Vacate if payment isn’t made.
  4. File in JP Court if they refuse to leave.

Don’t want to chase rent anymore? If you are ready for fewer headaches and more peace of mind, let us handle the day-to-day management of your rental.

Contact 1836 Property Management Today to learn how we can make your investment truly passive.

FAQs

How long does the eviction process take in Texas?

Generally, the eviction process in Texas takes between 3 to 6 weeks from start to finish. This includes the mandatory 3-day notice period (unless your lease specifies shorter), the time to wait for a court hearing (usually 10–21 days after filing), and the 5-day appeal window after a judgment is made. However, delays can occur if the courts are backed up or if the constable is busy.

Can I change the locks on a tenant who hasn’t paid rent?

No. In Texas, you generally cannot change the locks simply because a tenant is late on rent (“lockouts” have very specific and risky legal requirements that are rarely worth attempting). You also cannot remove doors, windows, or shut off utilities. These are considered “constructive eviction” or “self-help” tactics, and they are illegal. Doing so can result in the tenant suing you for statutory damages, which could cost you thousands of dollars.

Can I accept partial rent after serving a Notice to Vacate?

It is risky. If you accept any amount of money after issuing a Notice to Vacate, a judge may rule that you have waived your right to evict them for that specific month, effectively canceling your notice. If you decide to accept a partial payment, you should only do so if the tenant signs a strict written agreement stating that the eviction process will proceed if the remaining balance isn’t paid by a specific date.

How much notice does a landlord have to give a tenant to move out in Texas?

Texas Property Code requires a 3-Day Notice to Vacate for non-payment of rent. However, this can be shortened if your written lease agreement specifies a different time frame. Many standard Texas leases (including TAA leases) allow for a 24-hour notice. Always check your specific lease document before posting the notice.

What is the maximum late fee I can charge in Texas?

Texas law states that late fees must be “reasonable.” Generally, a fee is considered reasonable if it is not more than 12% of the monthly rent for properties with four or fewer units (or 10% for larger properties). Additionally, you cannot charge a late fee until the rent has remained unpaid for two full days after the due date.

Do I need a lawyer to evict a tenant in Texas?

You are not required to have a lawyer for eviction hearings in the Justice of the Peace (JP) Court; you can represent yourself or have an authorized agent (like a property manager) represent you. However, if the case is appealed to the County Court, strict rules of evidence apply, and it is highly recommended that you hire an attorney or work with a professional property management company that has legal support.

Matt Leschber

Visionary & Finance Broker, Founder Matt Leschber is the Founder and Visionary of 1836 Property Management, which he built from the ground up into one of Austin’s leading property management firms. With nearly two decades of experience helping others invest—and more than 15 years as an investor himself—Matt is passionate about empowering others to grow their wealth through real estate. A Texas native and proud Austinite, he brings local expertise, community connection, and a lifelong enthusiasm for learning and leadership to everything he does.

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