Jump on a quick call with one of our property management specialists to discuss your needs and goals for your Austin real estate investment. Your situation and goals are the focus of this call. We will discuss the how, when and why that’s driving this investment. If we don’t have a roadmap, we can’t get there and we’re here to get you to your destination.
Our team will get to work building a strategy for the lifetime of our partnership with you and your rental property. Using our industry knowledge, we will align your goals with a specially-crafted “Go-to-Market” plan – including a rental estimate, make-ready recommendations, and a property marketing plan.
Every great partnership should have rules of the road. We’re here for your best interests and being on the same page allows us to deliver the best outcome possible.
During this first phase of the agreement, it’s all about ensuring that we have a clear understanding of what your real estate investing goals are, and that you have a clear understanding of what our partnership and services will provide. From the discovery call, to paperwork agreement, to an introduction of our backend processes and procedures, we’ll guide you every step of the way.
Your team of property managers and onboarding specialists will step in to get the appropriate reserve funds, utilities, and deposits situated for your rental.
Your property management team will run a rental property and market evaluation to ensure that you’re ready for market and at the right rental rate for the location and specifications, all so that you get the best resident in place quickly.
Should any repairs or legally required modifications be necessary, we’ll gather estimates, seek your approval if they are above our agreed dollar authorization and gather any necessary funds to approve and proceed.
Based on our initial evaluation, this will be the time to get your property looking its best and functioning properly. Make it ready for move-in so your resident can truly call it home.
If you already have residents in place, we’ll collect the security deposit from your prior property manager and hold it in our trust account per state law. We also offer an optional service which provides you and your previous resident with a list for the security deposit itemization.
This phase is all about getting your property funded, prepared for online marketing, and to start rolling in rental applications. Professional marketing photos and video (if applicable) will be prepared to make your rental property competitive while it is professionally marketed on the Austin MLS, over 50 top rental websites around the world, as well as, to the clients that our partner brokerages represent.
Your team of property management professionals will help guide you toward ensuring your property is priced correctly and is in proper condition to go to market. Doing your due diligence in the beginning will give your rental property its best chance to succeed by getting the best resident under contract and by keeping them in place for the long haul.
Your property management team will deliver a weekly update with the status of incoming applications, showings and market performance. Based on this information we’ll make pricing and condition adjustments to meet the market demand.
Application criteria, processing, background checks and employment verifications are all handled by your property management team and our state-of-the-art software.
Once a resident has been approved, your property management team will create the legally required leasing documents, disclosures, etc. and transmit them for electronic signatures. Once signed, we’ll verify all applicable paperwork and collect the security deposits to prepare your new residents for move-in.
We’ll send our maintenance professionals to your rental property one more time before your residents move in to ensure everything is as it should be and to document the condition for a future security deposit itemization.
Your property management team will collect rent on your behalf and assist your residents with any questions or needs during their move-in process.
Your property management team will manage rent collection throughout the lifetime of the resident’s contract and will disperse payment directly into your desired bank account. You’ll be able to monitor all of this in real time via your investor portal.
Monthly collection of rent via resident portal or via physical check.
Your property management team will pay any necessary bills associated with your rental (i.e. maintenance repairs, lawn service, etc.) and disburse remaining rent allocation to your designated bank account. You can even see all income and expenses in real-time (24/7), as well as, copies of invoices through your investor portal.
Your property managment team will ensure that your residents are consistently complying with the terms of their contract. If any violations were to occur, your team will take the necessary measures to address and remedy the situation.
Our professional maintenance team will handle incoming maintenance requests, issue troubleshooting, scheduling for repair and monthly maintenance reporting.
Your property management team will handle all incoming resident calls and emails on your behalf; including maintenance issues, rent payment, general account questions, etc.
Semi-annual property walkthroughs are performed by our professional maintenance team and trusted handyman vendors to ensure your property is always in optimal condition.
This is the best time to review the numbers. You senior property manager is available to review the performance of your investment, provide updates should there be any, and initiate your property management agreement renewal. Don't hesitate to ask for one of our free returns on equity evaluations.
When your resident's lease expiration is within the next 90 days, your property management team will step in to evaluate rental rates and initiate the lease renewal process and agreements.
If your current resident decides not to renew, then we restart the process, beginning with Deposits & Utilities. Your team of 3 property managers will step in to get the appropriate utilities and deposits situated for your rental.
We never like to see a partnership with one of our investors end, however, we understand that life calls for change at times. At this point, we will provide your with a wrap-up report detailing your income and expenses, much like a profit and loss statement, while being managed with 1836 Property Management.
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Service Coordinator & Client Relations Specialist
512-994-4323 ext 122
Clarence is a proud father of two kids, a 7-year-old son and a 6-year-old daughter. He loves spending time playing with them and taking them out to the beach. Clarence majored in Business Administration with a degree in Human Resources. He is a very active person who is passionate about learning and taking on new challenges. He can also be seen preparing his wife some margaritas to reduce the day to day stress. In his spare time, he also loves to do outdoor activities like cycling, swimming and getting the fire started for a nice BBQ steak.
Real Estate Investment Assistant
512-994-4323 ext 126
Meet Arthur, a down-to-earth guy that enjoys music, movies, card games, and adventuring with his friends. Soccer is his favorite sport and he feels very passionate about it and could talk for hours. He is always up for trying something new and exciting, except roller coasters – he doesn’t like those. He is really eager to learn and continue to grow to deliver the best property management services possible.
REAL ESTATE INVESTMENT ASSISTANT
(512) 994-4323 ext. 103
Karen is a very outgoing person. She is a wife and a mother of two. Her favorite moments are spent with her family. When she is not watching comedy movies, she is singing at home, knowing that her singing may not be the best quality she has! She loves acting and studied it for many years, but she actually graduated in Communications.
BUSINESS DEVELOPMENT MANAGER
LICENSED REALTOR
(512) 994-4323 ext. 117
Kali was born and raised in Florida and studied at the University of Central Florida. After graduation she made the move to downtown Chicago for 3 years. During her time in Chicago she worked for a cosmetic dental office as an Insurance Specialist and bartended on the weekends. She loves meeting new people and building great relationships. After the -45 degree winter in Chicago, Kali decided to leave the cold behind and make her way to Austin, TX. Since being in Austin she has decided to go after her true passion of real estate and property management. When she is not working, she’s preparing for a marathon or working out, checking out new restaurants with her fiancé or enjoying activities outdoors with a glass of wine.
REAL ESTATE INVESTMENT ASSISTANT
(512) 994-4323 ext. 104
Tania is a proud parent to her 2-year-old daughter. She also has two dogs that she wouldn’t trade for the world, Pinky and Carmelo. When she is not running after her daughter, she is singing and dancing her daughter’s favorite song, ‘Baby Shark,’ in all languages. When it comes to time to herself she likes to listen to music and if lucky, maybe throw in a movie or two.
REAL ESTATE INVESTMENT ASSISTANT
(512) 994-4323 ext.112
Mike is a big fan of other languages. He is interested in both national and international politics. Mike studied law and speaks German, so shoot him an email to test his knowledge on either of those. In his free time, you’ll find him with his nose in a book. If you make lunch plans with Mike, be sure to find somewhere without vegetables or avocados to please his taste buds. We’re so excited to have him on our team!
MAINTENANCE SERVICE SUPERVISOR & CLIENT RELATIONS SPECIALIST
(512) 994-4323 ext. 109
Having grown up in the UK, Janil is a relative newcomer to Austin, but has taken quickly to life in Texas. He began as a real estate agent in 2020 and built on the background he has in property investment and property management from London.
Janil also gained a degree in Political Science and held several jobs in communications and public relations in non-profits and government bodies before moving here.
During his free time, Janil can often be found watching the English Premier League Soccer on TV, running after his daughter or being dragged by his wife around the endless amount of home stores that Austin seems to have!
CUSTOMER SERVICE REPRESENTATIVE
(512) 994-4323 ext. 114
Monica is always looking to try something new and exciting. She is the youngest of the family and that has given her the opportunity to learn and create her own perspective of the world. When she is not at the movies you can find her reading about how the movie was made or listening to music or podcasts. Monica loves playing tennis and working out. That has always challenged her to be a better version of herself every day. She has a degree in Educational management that has taught her that the best learning comes from the experiences and knowledge that someone shares with her.
REAL ESTATE INVESTMENT MANAGER
(512) 994-4323 ext. 127
Forest Kimbrell has his blue collar roots and southern twang from growing up in the small town of Mayberry, North Carolina from the popular “Andy Griffith Show”. He was an avid baseball player, playing in college while earning his degree in chemistry. Since moving to Austin in the summer of 2020, he’s fallen in love with the city’s food, coffee shops, and beach volleyball community. Prior to finding 1836, he worked in Austin as a buyer’s agent exclusively for RE investors. Being a math nerd, Forest enjoys deal analysis and crunching numbers to find the best returns for his clients… and himself!
REAL ESTATE INVESTMENT ASSISTANT
(512) 994-4323 ext. 115
Nestor graduated with a bachelor’s in business management. He was a mission control expert at a call center prior to joining 1836PM. He joined 1836 because he’s constantly looking to further his knowledge as much as possible. He enjoys most sports, but his three favorites are American football, Formula 1 racing, and soccer. But spending time with family and friends is one of his favorite pastimes.
MARKETING MANAGER
(512) 994-4323 ext.123
Erikka, initially from south Texas, went northbound for undergrad work then to Austin for her MBA. She’s called Austin home for 15 years. An avid dog rescuer and community volunteer, she is also a proud mom of two homeschooled athletes, 10 and 12 and notes that her most successful feat has been her marriage of 20 years. “Just like everything, it’s work and fun all rolled in to one”. Her genuine passion for people makes her role as Marketing Director a natural fit. “Networking isn’t just relationships, more important than that it’s the friendships.”
REAL ESTATE INVESTMENT MANAGER
LICENSED REALTOR
(512) 994-4323 ext.105
Tina previously worked in the dental industry for 20 years! She’s been in Austin since 1997 but she’s a country girl at heart. She keeps busy with her kids, is a proud police wife and has a 4-legged baby girl, a Frenchie named Bentley. While she loves wine, baking cupcakes and breakfast tacos, one of her biggest passions is health and fitness; so much so that she received her personal trainer certification in 2015. Yes: wine, cupcakes, tacos & working out…it’s called Balance 🙂
So, if you need tips on how to stay in shape, baking, dental advice or where to find the best breakfast tacos, she’s got you covered!
DIRECTOR OF OPERATIONS | BROKER ASSOCIATE
LICENSED REALTOR
(512) 994-4323 ext.100
Erica has been with 1836 since July 2015. Before making her way to Austin, Erica lived in NYC where she danced her little heart out both professionally and at The Juilliard School. After 10 years in the Big Apple, she and her husband had enough of the cold winters and jumped at the chance to relocate to Austin for his work. This cat lover and three-time fantasy football champion is loving Texas and her 1836 family! On her downtime, you’ll find her chilling with her husband and two kitties, at the gym, or out exploring new restaurants/breweries. Don’t hesitate to give her a shout if you ever have any questions regarding property management, ballet, or need advice setting a fantasy lineup!
SALES AGENT
LEASING AGENT
LICENSED APPRAISER
(512) 994-4323 ext.120
Patrick is a native Austinite with six plus years of real estate experience. He’s licensed as a real estate agent, appraiser and ready to serve your leasing, listing and buying needs.
BUSINESS DEVELOPMENT MANAGER
SALES AGENT
LEASING AGENT
(512) 994-4323 ext. 121
Chris was born and raised in Austin, Texas and started his real estate career in 2012. He is an avid Dallas Cowboy and Texas Longhorn fan who enjoys watching the games with his wife & 4 daughters. Chris is very knowledgeable with Austin and its surrounding suburbs. He prides himself in making each client his Top priority. Contact Chris with any questions regarding your leasing, home buying or selling process or if you simply want to enjoy a Cowboys or Longhorn game with a true fan.
REAL ESTATE INVESTMENT MANAGER
LICENSED REALTOR
(512) 994-4323 ext.108
Born and raised in nearby Taylor, TX she spent over a decade in auto and home insurance before making her way to 1836. She is a proud wife and mom and absolutely adores her fur baby; an energetic Yorkie named ‘Bear’. In her free time, she enjoys spending quality time with family, hosting fun get togethers with friends or escaping to the nail salon and treating herself to a shiny manicure. Speaking of treats, she is a lover of Red, White, Sparkling, and Rose. If you need vino suggestions this girl knows her stuff! Oh, and did we mention she loves her coffee just as much? Let’s just say to keep the peace in the office she’s more than willing to share the Keurig! With her fun energy and honest approach, she has made such a great addition to the 1836 family.
MANAGER OF REAL ESTATE INVESTMENT
LICENSED REALTOR
(512) 994-4323 ext.101
Melanie has been with us since March 2016! Starting out in small-town Huffman, TX and making her way to “Keep It Weird” Austin, Melanie now considers herself an Austinite like many others that have made their way to our part of the world. As an avid foodie, film buff, and feline/dachshund/rat enthusiast (yes, RAT!), Melanie is always in the know of what makes Austin unique. These well-acquired skills and secrets make her the hippest manager in town. If you ever need portfolio advice, or just want to check out the hot spots near your investment, Melanie Price is your girl. Beware, her hair will be a different color each time you see her!
FOUNDER & BROKER
(512) 994-4323 ext. 102
Matt Leschber, what can we say about him? Other than the fact that he built 1836 Property Management from the ground up as a Texas State Alum, starting from behind the desk of his home office? Or the fact that he can have an effective conversation with anyone, even Siri? Here’s a juicy tidbit about Mr. Leschber, he’s a typical Austinite who can’t have gluten. It’s true. So if you feel like broadening your knowledge on real estate investments, business development, writing textbooks on property management, sailing, flying planes, playing guitar or even preparing for an Ironman, give Matt a call and meet him for a flour-free treat on SoCo.
LEASING / SALES AGENT
LICENSED REALTOR
(512) 994-4323 ext. 125
Alyssa began her career in the residential field in 2015 and has only elevated her skill and networking ability from San Marcos to Austin, where she’s settled down in her new home with her college sweetheart and two dogs, Ranger and Henry. Alyssa is not only a leasing/sales agent, but also has a rental property of her own! Alyssa is anything but settled when it comes for her lust for life and adventure. As a college athlete, being active in all areas of her day-to-day is what makes her a fantastic teammate, in addition to her friendly energy. She’s an avid traveler and thrives on new experiences, whether it’s a new restaurant on the East side or a weekend getaway to San Francisco— big or small, a chance to take on the unknown is something she won’t pass up. In her free time she loves going thrifting and finding the best deal, window shopping on Zillow, and always down for a Mexican Martini (extra olives please!).
REAL ESTATE INVESTMENT MANAGER
LICENSED REALTOR
(512) 994-4323 ext. 129
Dolores has over 22 years of experience in the insurance industry where she assisted her clients by ensuring all of their personal assets were always well protected. She is a proud wife, mom to 5 children, and grandma to 3 grandbabies – which are her pride and joy! She also has a grandpup, ‘Pickles’ who loves to spend time outside with her while she takes care of the other animals on the farm. In her free time, she loves hanging out at the beach and spending time with family.
REAL ESTATE INVESTMENT MANAGER
LICENSED REALTOR
(512) 994-4323 ext. 125
A little about Matt… Matt was born and raised in Houston and received his Bachelor’s in Construction Science at Texas A&M University (he’ll be the guy in the maroon shirt in the sea orange!). He worked in the construction industry after graduation to get some boots on the ground experience before joining the 1836 team. He is a music fanatic (perfect for Austin!) and spends his free time playing the drums and jamming with friends. He is passionate about real estate investing and loves having conversations with investors. When he’s not working he’s enjoying a local craft brewery, playing golf, watching football, camping, or finding a new hiking trail.
ONBOARDING SPECIALIST
(512)994-4323 ext. 128
Samantha, who goes by Sam, is our onboarding specialist! She was born and raised in the nearby town of Taylor, TX and attended college down the street from the 1836PM office at St. Edward’s university. Needless to say, she is used to driving at least 30 mins to get anywhere! Sam enjoys spending time with her boyfriend, family, friends, and her pets: Pickles the dog (named after her love of pickles), Gobbles the Turkey, and a handful of chickens. When she is not getting properties in tip top shape for our investors, she is usually at home (preferably), eating at her favorite places (Pluckers!), or finding a reason to go to Target or Sephora. If you haven’t guessed yet, yes, she’s a Taurus. So if you need someone to affirm your need to relax, treat yourself to a shopping spree or a meal at your favorite restaurant, Sam is your girl!
REAL ESTATE INVESTMENT ASSISTANT
(512) 994-4323 ext. 124
Alex previously worked for 10 years in the aviation industry. What she enjoys most is spending time with her 4 year old son and going to the park. Practicing belly dance is her biggest hobby and has been dancing for almost 10 years. She has a degree in human resources and enjoys working and connecting with people.
MAINTENANCE SUPERVISOR
(512) 994-4323 ext.106
Joshua is our new maintenance coordinator! While he’s not cracking jokes in the office he’s out riding one of his 4 bikes or talking about bikes. Did we mention he loves bikes? I mean, how does he ever get any work done when all he thinks about is bikes and riding bikes? All jokes aside, Joshua served as a Marine for 8 years where he was deployed to Afghanistan and was stationed in California, Japan, and North Carolina. He’s now pursuing his degree in criminal justice. We’re so glad to have him!
