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Greatest Financial Return on Investment

1836PM
Make-Ready Standards

Increase The Value of Your Property

Invest In Your Investment

Rental properties must be properly maintained to ensure the best possible outcome and the greatest financial return on investment. Well-maintained properties lease faster and for higher rental rates. 

Excellent properties find excellent tenants at higher rental rates and maintain their value better over time. Problem properties tend to find problem tenants at lower rental rates. Proper maintenance is one of the top reasons residents decide to renew their lease or move. If you choose not to invest in properly maintaining your asset, the property might sit on the market at roughly $100 a day in lost revenue. In addition, tenants that accept properties in scratch and dent status typically resemble the properties they lease. You may risk rental rate decreases, and turnover cost increases. 

At 1836 Property Management, we maximize your return by reducing visible and invisible risks. Our detailed approach to property management results in: 

  • Lower number of days on the market
  • Higher quality residents who stay for more extended periods
  • Significantly lower holdings costs
  • Residents who take better care of the properties in which they reside and renew more frequently than others
  • Homes that maintain or increase their value vs. degrading over time

Completing all make-ready work upfront is vital. If you wait to do the work after an application is submitted, we may not have the time to complete tasks appropriately when an applicant wants to move in. Addressing items up front will prevent prospective tenants from moving into other properties. Remember that delays with supplies, labor, and weather are common.

Lastly, agents from outside brokerages know our standards. It’s one of the reasons our properties lease about 25% faster than average. One of our Property Managers even mentioned, “I’ve had several leasing agents reach out to me complimenting how nice our properties are. They tell their clients, ‘Oh, this is an 1836 property, so I know it will be a good one.’” This reputation delivers results for our clients through more showings, less time on the market, more applicants from which to choose, and overall greater returns.

Increase The Value of Your Property

Invest In Your Investment

Rental properties must be properly maintained to ensure the best possible outcome and the greatest financial return on investment. Well-maintained properties lease faster and for higher rental rates. 

Excellent properties find excellent tenants at higher rental rates and maintain their value better over time. Problem properties tend to find problem tenants at lower rental rates. Proper maintenance is one of the top reasons residents decide to renew their lease or move. If you choose not to invest in properly maintaining your asset, the property might sit on the market at roughly $100 a day in lost revenue. In addition, tenants that accept properties in scratch and dent status typically resemble the properties they lease. You may risk rental rate decreases, and turnover cost increases. 

At 1836 Property Management, we maximize your return by reducing visible and invisible risks. Our detailed approach to property management results in: 

  • Lower number of days on the market
  • Higher quality residents who stay for more extended periods
  • Significantly lower holdings costs
  • Residents who take better care of the properties in which they reside and renew more frequently than others
  • Homes that maintain or increase their value vs. degrading over time

Completing all make-ready work upfront is vital. If you wait to do the work after an application is submitted, we may not have the time to complete tasks appropriately when an applicant wants to move in. Addressing items up front will prevent prospective tenants from moving into other properties. Remember that delays with supplies, labor, and weather are common.

Lastly, agents from outside brokerages know our standards. It’s one of the reasons our properties lease about 25% faster than average. One of our Property Managers even mentioned, “I’ve had several leasing agents reach out to me complimenting how nice our properties are. They tell their clients, ‘Oh, this is an 1836 property, so I know it will be a good one.’” This reputation delivers results for our clients through more showings, less time on the market, more applicants from which to choose, and overall greater returns.

Invest and Make Higher Returns or Fail to Invest and Lose Money Overall

Our Complete List

1836PM’s Standards

Many of these standards are mandated by Texas Property Code for rental properties and are required by law to be done within a certain time frame. We give guidance to make sure you are in compliance and further reduce your liability.

Standards List

Interior

Interior

Paint must be clean and free from marks and a neutral, white or an off white color depending on the architecture. Any shelving and/or TV mounts should be removed. Holes bigger than a penny nail should be filled in and textured prior to painting. We use Sherwin Williams paint because of quality and their guarantees. We have a few preferred colors that are tried and true. Keep in mind that touch up paint on site is often dried or the walls may have faded reducing the possibility of touching up a blemish. This is a case by case basis.

  • The average useful life of paint in a rental property is 5-10 years.

Note: Be aware that failure to deliver a home to market with clean conservative paint colors will result in:

  • Significantly more time on market (holding costs including mortgages, lost income, taxes, utilities and management fees are typically $100+/day)
  • Lower rental rates or lost income
  • Lower quality tenants who may increase the wear and tear increasing repair costs at the end of a lease term. Normal wear and tear may not be charged to the tenant per state law. 
  • Lower rates of lease renewals increasing turnover costs and frequency.

Doors must be free from holes, scuffs and have clean paint. Doors must open and close freely and properly. Weather strips must be in place and in good condition on all doors. Paint on doors should be new or like new and clean from all handprints, dirt and debris. This sets the tone for potential tenants. 

  • All doors must have stoppers in place to prevent damage to walls from doorknobs. Installing a $10 stopper will prevent a $250 hole in the wall. Holes in walls take 2-3 trips to fully repair and never look like new. If caused during periods of vacancy they are next to impossible to charge back to one person. 
  • Do not change your locks or bring your property up to rental code laws yourself, as we have specialists to do this for you who will document the condition and ensure keys are not exposed to anyone but the new residents.

Glass must be clean and intact. Each exterior window must have a screen in place. No holes or tears are permitted. Each operable exterior window should have a locking device. Thumb locks are acceptable on older homes in certain situations. Each exterior window must have 2 inch blinds. 

Sliding glass doors should have vertical blinds or a pull down shade. No drapes or curtains should be present. Any existing curtain rods must be removed, with holes patched and painted. 

  • Should your property manager permit you to leave drapes on site, be aware that should a resident not want to use them or want to use their own drapes, there will be a trip and labor charge to remove any/all personal property left behind. 
  • Drapes over time collect dust, colors go out of style and residents have their own tastes. These rarely last beyond one tenancy and would then require a special trip to remove and dispose of them off site as no personal belongings are permitted to be left behind on rental properties. Tenants have the right to enjoy the entire residence and it is not to be used for storage for others including owners.

Flooring should be clean and stain free. Carpets must be professionally cleaned prior to each new tenant. Enzyme treatment may be required. Carpets may be expected to last about 5 years in a rental property. Carpets should be neutral and contemporary in color. LVP (Luxury Vinyl Plank) is recommended due to durability and cost over time.

  • Receipts are required to be delivered to your PM by a professional independent carpet cleaning company or the carpets will be recleaned at the owner’s expense. Once this has been completed the first time, we require tenants to deliver the same receipts. This process avoids repetitive cleaning by owners over the course of years.
  • We highly recommend you let us manage your flooring needs for you.
  • The average useful life of carpet in a rental property is 5 years, while LVP is 15-20 years.

Closets should be free from damage and debris-free. Paint should be clean.

Cabinets should open and close properly. There should be no rot or separating particle board or plywood. Paint or coating should be fresh and clean in appearance.

Exterior

Exterior

The yard should be mowed, edged and the debris blown off the curbs. The greater the number of weeds the greater the challenge with HOA’s and future maintenance. Any playscapes and grills should be removed off site for liability purposes.

The flower beds must be weed free. Mulch is cheap, holds moisture to protect plants, looks great and is recommended. Plants should be uniform if installed, trimmed and living. Shrubs in front of windows should be trimmed to bottom of most windows for security and overall appearance. If concerned, ask your property manager.

Trees should have lower limbs trimmed 6′ high for smaller trees and 7′ high for larger trees. Vegetation should be trimmed back at least 2″ below roof line and 4″ away from side of home. Vegetation should be trimmed to resemble a spring cleaning.

  • Tenants want clean homes and if the landscaping isn’t attractive and clean they won’t even walk the property to see what’s inside.
  • Vegetation that touches the home creates conducive conditions for wood destroying insects, squirrels and other animals to enter and damage the home.

Siding should be clean of dirt and freshly painted. Power washing may be required. Paint protects the home from moisture and rot. No nests of any kind may be present.

Roof must be clean of debris and tree limbs. Roof may not have any leaks. Gutters must be clean of debris and working properly. Chimneys must be free from nests. In addition, dryer vents may need to be cleaned to prevent fire hazards.

Porches should be clear of all personal items and furniture. Power washing may be required. No nests or spider webs may be present. Light fixtures should be clean, in working order and free from bugs and dirt.

If present, the sprinkler system must be in fully functioning order.

Fences must not have any broken sections or pickets. Gates must operate properly. Any holes under the fence must be filled in.

  • Good fences make good neighbors and reduce lawsuits. If you’re aware that your fence isn’t in good condition and your resident or any neighbors have dogs that could bite a child, expect to be named in the suit. 
  • Have a resident with a pet? What if that pet gets out because the fence isn’t properly maintained and gets hit by a car or harms others?
  • Have a neighbor with a pool or other outdoor area. Failure to properly maintain your fence and you could be liable for anything that a child does while residing in your rental.
  • Owners have a legal obligation to maintain properties to avoid the potential for the unexpected which could harm a resident or pet.
Electrical

Electrical

All lights and fans must function properly. All bulbs must work. Fans that do not rotate freely or wobble must be repaired. We recommend avoiding new fans with remotes and apps are difficult to track and repair if lost. Smart features are not recommended in rentals as they can cause unnecessary electrician trip charges due to misunderstandings. Pull chains must have “pulls” attached to end of chains.

All switches and outlets must be clean, in working order and free from electrical hazards such as exposed wiring. All open boxes must be covered. GFCI’s in wet areas are part of the present building code and highly recommended. Smart features are not recommended in rentals as they can cause unnecessary electrician trip charges due to misunderstandings.

Garage door opener must function properly, if present. Safety eyes must be in the appropriate location and fully functional. One remote per parking spot serviced with a garage door must be supplied.

  • Tenants want clean homes and if the landscaping isn’t attractive and clean they won’t even walk the property to see what’s inside.
  • Vegetation that touches the home creates conducive conditions for wood destroying insects, squirrels and other animals to enter and damage the home.

Security cameras should be removed as they tend to make potential residents uncomfortable.

Video doorbells should be reset and removed from your personal accounts so future residents can connect to them without issue.

Appliances

Appliances

A fully functional refrigerator, washer, and dryer should be supplied at all investment properties. Residents today expect these appliances to be provided and maintained by the landlord. As always, any normal wear and tear repairs or replacements are a responsibility of the investor. Any damage due to resident misuse or neglect would fall on the resident.

  • The average useful life a refrigerator is 14 years and 10 years for a washer and dryer.

Must be clean, grease free and fully functional. Lights must work if installed.

  • The average useful life of a hood vent is 15 years

Range does not need to be new but baked on grease and food must be cleaned. Doors must open and close properly. Metal pans under burners must fit if installed. All burners, lights, knobs and displays must be in working order. Area behind ovens/ranges should be clean and clear of dust, food or misc. items. Rodents like this area when left dirty.

  • The average useful life of a range is 13-15 years.
  • Tenants want clean homes and if the landscaping isn’t attractive and clean they won’t even walk the property to see what’s inside.
  • Vegetation that touches the home creates conducive conditions for wood destroying insects, squirrels and other animals to enter and damage the home.
  •  

Must operate properly and be free from rust and/or debris. Must drain properly, open, close and latch properly.

  • The average useful life of a dishwasher is 10-12 years.

Must operate properly without any abnormal noise. They’re all loud but they should not have loose parts. Disposals should have rubber catch in place or additional metal screen in place.

  • The average useful life of a disposal is 10-12 years.

If installed must be in working order or removed. These need to be topped off and filled. This is the only way to monitor usage.

  • The average useful life of a water softener is 12 years.

Exhaust fans must be in working order including lights.

If installed, microwave oven must be in working order including lights.

  • The average useful life of a microwave is 5 years.
HVAC

HVAC

Air Conditioning Units must be in fully functioning order. The temperature differential must be between 15-20 degrees approx. Filters must be new when delivered to resident. AC condensation lines must be free from debris and unclogged. Drain pans are recommended and may be
required by local codes. Safe-T float switch should be installed on all primary and secondary drain lines to prevent overflows and extensive water remediation costs.

  • The average useful life of an HVAC system is 15 years.

This should be level and free from debris and foliage. Air should be able to easily circulate and should be 6″ minimum from ground contact.

Plumbing

Plumbing

The water heater must be fully functioning with no leaks. Pans with drains and expansion tanks are highly recommended, possibly required by local codes, to be installed especially in attic installations. The area should allow for free flowing air and may not have debris if the energy source is gas.

  • The average useful life of a water heater is 10 years.

Sinks must be clean, drain freely and operate properly with no leaks. Stoppers must be in place and functioning properly.

Tubs and showers must be clean, and caulked properly with clean caulk. Mildew must not be present. Grout must be in place and not cracked to prevent water intrusion. Showers must not leak and must drain freely.

All shower curtains must be removed. Shower curtain rods may stay only if they are clean and in good condition. Both of these fall into the category of personal property which is not permitted to be left behind. However, most shower rods are acceptable. Most shower curtains are not new and/or no one wants to reuse someone else’s shower accessories.

The main water shutoff is typically located adjacent to the curb in the front yard for single family homes. If you cannot find your homeowner shut off we recommend replacement to ensure it’s operational.

Also known as angle stops, these are typically installed in every area with water. They include sinks, toilets, refrigerator lines, etc. These must be fully operational with no leaks.

Code-Related Items

Code-Related Items

When we take on a new property we require it to be rekeyed to our key system by our trusted and licensed locksmith vendor. The rekey is mandated by Texas Property Code for rental properties and is required by law to be done within a week of a new tenant moving in. Anytime there are new tenants placed, including the initial tenant and turnover tenants, a rekey is required per Texas Property Code, Section 92.153

This reduces our shared liability and helps ensure the safety and security of the tenants. The vendor will ensure that the property is up to code and must perform any work that is needed to comply. This not only includes a rekey but also adding door viewers, keyless deadbolts, smoke and carbon monoxide detectors, etc.

  • The door viewers (peep holes) are required at each exterior door including the door leading into the garage (glass doors do not require this).
  • Patio/Sliding glass doors do require a pin lock.
  • If a smart lock is present, it may be removed if it does not meet the Texas Property Code height requirements. If these do have to be removed, they become personal property, which we do not manage. If investors would like to hold onto their smart locks, please have those removed prior to turning the property over to 1836PM.
  • Unfortunately, there is no way for us to know exactly how much the rekey work is going to cost up front, as the vendor will determine what is needed to bring the property to code. Depending on how much work is needed, this may end up exceeding the maintenance limit but the work will be completed regardless in order to bring the property up to code. The average cost could range between $200 – $750.
  • Once the property is brought up to code, only the rekey should then be required moving forward.
  • To ensure the safety and security of the tenants we require that homes received from prior property managers also be rekeyed at the start of our management term if tenants are already in place.

Please do not attempt to change your locks or bring your property up to rental code laws yourself. We have specialists to do this for you who are familiar with the requirements.

Smoke detectors must be installed one per any room used as a bedroom, one per corridor in the immediate vicinity of the bedrooms and one on each level if multi-level. These must be no closer than 6 inches to a wall and no farther than 12 inches from a ceiling.

Carbon monoxide detectors will also be required to be installed at any property that uses gas or fuel-burning appliances and/or has an attached garage. Carbon monoxide detectors must be installed outside of each separate sleeping area and in the immediate vicinity of each sleeping area.

Working fire extinguishers must be supplied at all properties, ideally stored under the kitchen sink.

Cleaning & Personal Property

Cleaning & Personal Property

We require that each home have a professional make-ready cleaning performed before the tenants arrive. We also require tenants to return the property in the same condition with receipts of service as proof.

  • Delivering a property that you may “feel” has been cleaned leads to bad results. Also, we cannot require tenants to return the property to us professionally cleaned if we did not deliver it in that manner. Putting off cleaning does not save money; it only pushes the expense down the road and angers a tenant on move-in day. We arrange this with no upcharge.
  • Please keep in mind that homes which have not been fully cleaned in years require more work. We must ensure that no bugs or rodents are left on top of kitchen cabinets. No bugs are left in light fixtures, cabinets are free from hair and debris and porches are free from dirt and nests.
  • Depending on vacancy time, weather and traffic, it may be necessary to do a heavy cleaning prior to listing the property to deliver a quality product to the tenant on move-in day.

We require that all homes with carpet have a professional carpet cleaning. Tenants are required to return the homes in the same condition and provide a receipt as proof. Some homes will require spot treatment and/or enzyme treatments depending on the condition/history of the carpets.

ALL personal property must be removed from the home. If you can manage this then you can save yourself some money. Remember we’re renting “real property” not a storage unit for the owner’s personal property. We are not responsible for any personal property left behind and the residents have the right to throw away any personal belongings or ask us to have them hauled off.

This means you should not store things in the attic or other storage spaces and expect to come back to use them. Again, please remove all personal property, furniture, cleaning supplies, trash, tools, etc., when handing the property over to 1836PM or we’ll have to have someone dispose of it at your expense.

We Treat Your Property Like It’s Our Own

The 1836PM Partnership Promise

1836 Property Management agrees to maintain your property to attract the best tenants and the highest potential future value. Equally, our clients agree to make timely decisions that enable us to provide the best possible care for their residents and property. We stand by our mission to help clients achieve financial freedom through real estate investing.

Providing A Better Experience

1836PM’s Next-Level Service

Everything Investors need to know is available through the main Investors Overview page.

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