Owners, we’ve received calls all summer about your internal conflict toward selling or leasing your home. We’ve been saying all summer that no matter what you were reading sales were not happening. Sometimes it takes time to prove that you know what you’re talking about. Now we can look back and see why you may [...]

Here’s a great article about how ensuring that your customers are happy ensures your business will succeed. If you like reading about business as a subject check this out.
Putting the Service-Profit Chain to Work. Harvard Business Review – March-April 1994 – Heskett, Jones, Loveman, Sasser and Schlesinger.
We know that if you’re satisfied with our service [...]